Customer support & DevOps engineer at 1touch.io | מעברים נגב צפוני

Customer support & DevOps engineer at 1touch.io

Customer support & DevOps engineer at 1touch.io

חברה: 
JVP Cyber Labs
תחום: 
מחשבים והייטק
תאור תפקיד: 

About us
Funded by JVP, Israeli Innovation Authority and Ben Gurion University, 1touch leverages the very latest advances in AI and NLP in combination with deep network Analysis to automatically and perpetually discover, map and track enterprises personal data digital footprint.
Job description: Serve as expert in the products that the company manufactures and develops. Find solutions to problems with the products and help customers work through technical difficulties. Managing product wrapping and versioning.

\Job duties may include:
 Researching technical issues
 Managing and processing customer requests
 Walking customers through solutions
 Reviewing product change requests
 Filing reports regarding product problems
 Learning about product updates and new technologies
 Technical support to the internal dev and QA teams including lab administration and DevOps activities

דרישות התפקיד וניסיון נדרש: 

 Previous experience in a similar role
 Excellent UNIX shell scripting skills, high level programming skills a plus.
 Excellent understanding and working knowledge of networking, storage integration, web technologies, and enterprise system management.
 knowledge of automating enterprise application deployments.
 Project management skills and Strong analytical and troubleshooting skills, system and performance tuning skills.
 Ability to handle heavy workloads with limited supervision.
 Ability to train and mentor stakeholders
 Above-average level of written, verbal and diagrammatic communication skills in English including technical documentation skills
 Willingness to travel abroad if necessary
 Good service and human relations

היקף המשרה: 
משרה מלאה
למשרה זו, קורות החיים ישלחו ישירות למעסיק. רק פניות מתאימות תענינה.

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